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General FAQ’s
Once I’ve started a course, do I have to finish right away or can I log out?
You can start and stop as many times as you need. Each time you log out, you’ll continue your course exactly where you left off when you log back in. However, you must finish the course within 90 days.
What is your Satisfaction Guarantee?
We guarantee your satisfaction of our Online Courses. If you are not satisfied, you may submit a written request for a refund to support@americancourseacademy.com within 48 hours of starting your Online Course but prior to completing your Online Course and the amount paid by you to us will be fully refunded within 3 business days.
What if I forgot my password?
If you forgot your password, click the Login button in the banner above. Then click Forgot Password? You can then enter your Username and Email Address to get your password emailed to you.
What languages do you provide your courses in?
We provide all of our courses in English and Spanish.
Do you charge extra for audio?
Audio is available in our Texas Food Handler course and is included.
How long do I have to take a course?
Once we have received the course fee, you will have 90 days to complete the course.
Do I have to use the same device the whole time when taking my course online?
No, you can take your course on any device my simply logging into your account.
Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course FAQs
How will I receive my Florida Responsible Vendor Program (FRVP) Alcohol Server certificate?
Once you complete the Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course, you can immediately download and print your certificate of completion directly from your dashboard. This certificate can be kept for your records and shared with your employer to document your training.
How long is the Florida Responsible Vendor Program (FRVP) training certificate valid?
There is no official expiration for FRVP training certificates in Florida. However, many employers choose to offer refresher training every 3 years to maintain program benefits and keep staff up to date.
Is your Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course approved by the state of Florida?
No, the state of Florida does not approve or accredit individual training providers. However, our Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course is fully compliant with Florida Statute §561.705 and is designed to help employers implement an FRVP-compliant program.
Is FRVP training mandatory to serve alcohol in Florida?
No, FRVP training is not mandatory in Florida. However, many employers choose to implement a Florida Responsible Vendor Program to receive liability protections and promote responsible alcohol service. Completing FRVP training is a valuable credential for alcohol servers and can help meet employer requirements.
How long will the Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course take?
Generally, the course will take approximately 1 hour. We don’t use timers, and you can log in and out as often as needed. Learn at your own pace and finish when it’s convenient for you.
Is there an exam for the Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course?
No, there is no state-mandated exam required to complete the Florida Responsible Vendor Program (FRVP) Alcohol Server Training Course. Once you finish the course, you can immediately download and print your certificate of completion—no additional testing required.